Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.
But when it comes to repairs, some things stay the same. The following tips should help you along the way:
Do your homework before taking your vehicle in for repairs or service.
- Read the owner's manual to learn about the vehicle's systems and components.
- Follow the recommended service schedules.
- Keep a log of all repairs and service.
When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.
Use all of your senses to inspect your car frequently. Check for:
- Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
- Changes in acceleration, engine performance, gas mileage, fluid levels.
- Worn tires, belts, hoses.
- Problems in handling, braking, steering, vibrations.
- Note when the problem occurs.
- Is it constant or periodic?
- When the vehicle is cold or after the engine has warmed up?
- At all speeds? Only under acceleration? During braking? When shifting?
- When did the problem first start?
Once you are at our location, communicate your findings.
- Be prepared to describe the symptoms.
- Carry a written list of the symptoms that you can give us.
- Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.
Stay involved. . . Ask questions.
- Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
- Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
- Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
- Leave a telephone number where you can be called.
I have had my vehicle repaired at Check Engine on several occasions. They have always been courteous and listen to what my complaints about the problem I was experiencing with my vehicle. A very professional team.
Check Engine is a 5 star establishment in my books. I recommend if you have car issues don't waste your time going anywhere else. My parents came from Texas 4th of July weekend and had the transmission go out in their vehicle. Joey and the guys got them going with a new transmission with a guarantee in a timely manner and the estimate was right on the dot. Great job!
Mike and Joey were great to work with and went above and beyond to fix the issue with my truck. I would highly recommend.
I can't say enough regarding the integrity and high level of customer service at Check Engine. I was looking at a used vehicle that showed several visits to their shop on the Carfax report. I sent off an email, and received a call back from Joey within 10 minutes. He ran through the vehicle's service history and eased my mind regarding my desire to purchase the vehicle for my 17 year old daughter. If I lived in Woodward, I would not hesitate to take my vehicle to them. They offer a level of service you just don't find these days. Great Job!